Legal
Terms of Use
These Terms govern your use of the Tentava mobile application, website and related services. Mandatory consumer rights under the law of your country remain unaffected.
1. Agreement and scope
These Terms of Use and End-User Licence Agreement (the “Terms”) form a binding agreement between you and KITAV Vuong (“KITAV”, “we”, “us” or “our”) for your use of the Tentava application, the Tentava website and all related features, content and services (together, “Tentava”). The agreement is between you and KITAV, not Apple Inc. or any Apple affiliate.
By creating an account, selecting an acceptance control, downloading or using Tentava, you agree to these Terms and acknowledge the Privacy Policy. The Subscription Terms, Medical Disclaimer and any Community Guidelines made available in Tentava or on tentava.app are incorporated into these Terms by reference to the extent applicable. If you do not agree, do not create an account or use Tentava. Separate consent is requested where required, including for specified AI processing of health- and fitness-related data. KITAV may keep evidence of your acceptance, including the accepted document version, time, language and any later withdrawal or renewed acceptance, as described in the Privacy Policy.
If you use Tentava on behalf of an organisation, you confirm that you are authorised to bind it. Consumer provisions in these Terms apply only to natural persons acting mainly for purposes outside their trade, business or profession.
2. Provider and contact
Tentava is provided by KITAV Vuong, a Swiss sole proprietorship owned by Kim Tai Vuong. General, support, legal and content-moderation enquiries may be sent to info@kitav.ch. Telephone enquiries may be initiated through this email address.
3. Eligibility, age and accounts
You must be at least 16 years old to use Tentava. If you are below the age of legal majority where you live, your parent or legal guardian must review and agree to these Terms and supervise your use. We may use proportionate measures to verify age or eligibility and may restrict an account if we reasonably believe the requirements are not met.
A personal account is required. You must provide accurate, current information, keep your credentials confidential and promptly notify us of suspected unauthorised access. You are responsible for activity through your account unless caused by our breach of duty. You may not sell, transfer, share or create accounts for another person, except that an authorised coach may use expressly provided coaching or logging functions for an athlete who has granted the required access.
You are responsible for maintaining a compatible device, supported operating system and internet connection. Carrier, internet and third-party device charges are your responsibility.
4. Licence to use Tentava
Subject to these Terms, KITAV grants you a limited, personal, revocable, non-exclusive, non-sublicensable and non-transferable licence to install and use the application on Apple-branded products that you own or control, as permitted by the Apple Media Services Usage Rules. Access by accounts associated with the purchaser through Family Sharing or volume purchasing is permitted only where Apple and Tentava make it available. Service access may still require an individual Tentava account and the applicable entitlement.
The licence is for your own lawful use. No ownership in Tentava, its software, databases, designs, brands or content is transferred to you. Rights not expressly granted are reserved.
5. Tentava features
Tentava may provide workout recording and planning, exercise libraries, templates, goals, statistics, visualisations, activity feeds, public workouts, friend and chat functions, coaching tools, calendar functions, Apple Watch or Live Activity features, health and fitness integrations, sensor connections, file imports and AI-supported features. Availability depends on your device, country, subscription, permissions, technical conditions and the current product version.
Feature labels and plan descriptions shown at the time of purchase form part of your order. We may improve, replace or discontinue features in accordance with section 18, but we will not remove a material paid feature during a current billing period without an appropriate remedy where required by law.
6. Fitness, health and emergency safety
Tentava is a fitness tracking and planning service. It is not a medical device, healthcare provider, emergency service or substitute for medical diagnosis, treatment, rehabilitation or professional advice. Metrics, scores, estimates, recommendations and sensor readings may be delayed, incomplete or inaccurate and must not be used to diagnose or treat a condition or to make urgent health decisions.
- Consult an appropriately qualified healthcare professional before starting or changing training if you have symptoms, an injury, a medical condition, are pregnant, take relevant medication or are unsure whether exercise is suitable for you.
- Stop exercising and seek appropriate help if you experience chest pain, fainting, severe breathlessness, neurological symptoms, unusual pain or another warning sign.
- In an emergency, contact the local emergency services. Do not use Tentava, chat, coaches or AI features for emergency assistance.
You choose your activities, loads, intensity and environment and remain responsible for safe technique, suitable equipment, supervision where needed, surroundings, hydration, recovery and compliance with event or facility rules. Nothing in these Terms excludes liability that cannot lawfully be excluded.
You acknowledge that physical exercise involves inherent risks, including falls, collisions, overexertion, equipment failure and musculoskeletal or cardiovascular injury. You voluntarily assume the ordinary risks associated with activities you choose to perform, without limiting any liability or consumer right that cannot lawfully be excluded.
7. AI-supported features
Tentava may provide AI-generated workouts, reviews, summaries, suggestions or explanations. AI output is probabilistic: it may be inaccurate, incomplete, outdated, inconsistent or unsuitable for your circumstances. It is not medical advice, a clinical assessment, a guarantee of results or a substitute for the judgement of a qualified coach or healthcare professional. Review every output before acting on it and do not rely on AI for emergency, diagnostic or high-risk decisions.
Specified personalised AI features, including AI Training Review and AI Weekly Summary, require a separate, voluntary opt-in before the relevant training, goal and related data are sent to the AI provider as described in the Privacy Policy and consent screen. The opt-in is not bundled with purchase of Peak. You may withdraw it at any time in the available settings or by contacting us. Withdrawal stops future consent-based processing and disables affected AI functions; it does not cancel Peak or affect processing already lawfully completed.
You must not submit unlawful content, secrets belonging to others or personal data that you are not authorised to use. You retain rights in your own input. To the extent permitted by law and subject to third-party rights, you may use output generated specifically for you for personal purposes. Similar or identical output may be generated for others, and KITAV does not guarantee exclusivity or intellectual-property clearance.
8. Health integrations, sensors and imported data
If you enable an integration or import, Tentava may exchange data with services and devices such as Apple HealthKit, Wahoo, Polar, Bluetooth heart-rate or respiratory-rate sensors and FIT files, to the extent currently supported and authorised by you. The third party’s terms, privacy practices, permissions, accuracy, availability and account rules also apply.
You may connect only accounts, files and devices you are authorised to use. You are responsible for reviewing imported data and resolving duplicates, gaps or incorrect units. Disconnecting an integration prevents future exchange but does not automatically delete data previously imported into Tentava; use the available deletion controls or contact us where necessary.
9. Plans, subscriptions and purchases
9.1 Core, Pro, Peak and Coach Add-on
Tentava may offer a free Core plan and paid Pro and Peak subscriptions. A paid Coach Add-on may provide additional coaching capabilities and athlete limits. The current features, term, price, currency, taxes and any eligibility conditions are displayed before purchase. Plan names and feature allocation may evolve, subject to these Terms and mandatory law.
All digital subscriptions and add-ons offered in the iOS application are purchased through Apple In-App Purchase and are billed to your Apple Account. Apple processes payment, renewal, cancellation and refund requests under the Apple Media Services Terms and applicable law. We do not receive or store your full payment-card details.
9.2 Seven-day Peak trial
Where offered to an eligible user, Peak begins with a seven-day free trial. Eligibility, the trial end date, the subscription duration and the price payable after the trial are shown by Apple before confirmation. Unless you cancel through your Apple subscription settings before the deadline displayed by Apple, the trial automatically converts to the selected paid Peak subscription and renews for successive billing periods. Apple generally advises cancellation at least 24 hours before a free trial ends; local rules or Apple storefront terms may provide different timing.
Only one trial may be available per person, Apple Account, Tentava account or subscription group unless expressly stated otherwise. Deleting Tentava or your Tentava account does not itself cancel an Apple subscription or trial.
9.3 Renewal, cancellation and plan changes
Paid subscriptions automatically renew for the same period unless cancelled before renewal through Apple. You can manage or cancel them in your Apple Account subscription settings. Cancellation takes effect at the end of the then-current paid period unless Apple or mandatory law provides otherwise; you ordinarily retain paid access until then. Upgrades, downgrades and billing effects are handled according to Apple’s displayed terms.
If a price changes, Apple will provide the notice and request any consent required by law or its platform rules. A new price does not apply retroactively to a completed billing period. Taxes may vary by location.
9.4 Refunds and statutory withdrawal rights
Refund eligibility is determined by Apple and applicable law. You may submit a request through Apple’s “Report a Problem” service or other method provided for your storefront. Nothing in these Terms limits a statutory refund, cancellation, conformity, repair, price-reduction or termination right.
EU/EEA and UK consumers may have a 14-day statutory right to withdraw from a distance contract. For an App Store purchase, exercise the right through Apple where Apple is the merchant or payment intermediary for the transaction, or contact us at info@kitav.ch if the request concerns a contract directly with KITAV. If you expressly request immediate supply of a digital service during the withdrawal period, the legal consequences—including any proportionate payment or loss of a withdrawal right after full performance—apply only to the extent the conditions of mandatory law have been met. The seven-day commercial trial does not replace statutory rights.
10. User content and permissions
“User Content” means information or material you create, upload, publish, share or send through Tentava, including profile information, workouts, comments, messages, photos, links and exercise or template content. You retain ownership of your User Content and remain responsible for it.
You grant KITAV a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, format, transmit and display User Content solely as reasonably necessary to operate, secure, improve and provide Tentava in accordance with your settings, these Terms and the Privacy Policy. The licence is sublicensable only to service providers and recipients needed for those purposes. For content you deliberately make public, the licence also permits distribution within Tentava and on surfaces you choose to share to. It ends when the content is deleted, except for reasonable backups, legal retention, security records and copies lawfully retained by other users.
You confirm that you have the rights and permissions needed for your User Content and that its use as contemplated here does not violate law, privacy, publicity, confidentiality, intellectual property or another person’s rights. Private messages are intended only for the selected recipients but no online service can guarantee that a recipient will not copy or disclose them.
11. Public, social and coaching features
Your profile, activities, workouts, location-related information or other content may be visible to other people only according to the feature and privacy choices you use. Review the audience before publishing or joining a public activity. Do not publish a precise location, route, schedule or health detail if doing so could create a safety or privacy risk.
Friend, feed, chat, shared-workout and coaching functions facilitate communication; KITAV is not a party to arrangements between users and does not verify every identity, qualification, statement or activity. Exercise caution before meeting someone, sharing sensitive information, paying outside the App Store or following advice.
12. Coaches and athletes
Any eligible Tentava user may choose to use the coaching features and act as a coach for one or more athletes, subject to the applicable subscription, athlete limits and access permissions. Activating or using coaching features does not mean that KITAV has assessed, approved, certified or endorsed that user as a coach.
Tentava provides technical and organisational tools only. KITAV does not employ, appoint, supervise or control coaches and is not a party to any coaching, training, payment or other arrangement between a coach and an athlete. No employment, agency, partnership, medical, fiduciary or other professional relationship is created between KITAV and a coach or athlete.
Each coach acts independently and is solely responsible for:
- providing accurate information about their identity, experience, qualifications and services;
- possessing any qualifications, licences, registrations, authorisations and insurance required by applicable law;
- acting honestly, professionally, responsibly and only within their competence and lawful scope of practice;
- obtaining the athlete’s informed and valid authorisation before accessing, recording, changing or using the athlete’s information;
- protecting confidentiality and personal data and using athlete information only for the agreed coaching purpose;
- providing appropriate instructions, warnings and adjustments in view of the information made available by the athlete;
- avoiding medical diagnosis, treatment, rehabilitation or other regulated healthcare services unless legally qualified and authorised to provide them;
- complying with all applicable professional, consumer-protection, tax, advertising, data-protection and other legal obligations; and
- maintaining their own agreements, records and communications with athletes.
A coach must not guarantee results, misrepresent qualifications, disregard known health or safety concerns, prescribe activities outside their competence or continue accessing an athlete’s data after authorisation has ended.
Athletes are solely responsible for selecting and assessing their coach, verifying any qualifications, licences, experience, insurance or professional standing they consider relevant, deciding whether the coach’s instructions are suitable for them and obtaining independent medical or professional advice where appropriate. The availability of a coach through Tentava, or a user’s ability to activate coaching features, is not a recommendation, verification or endorsement by KITAV.
Coaching instructions, programmes, messages and other content are provided by the respective coach and not by KITAV. To the maximum extent permitted by applicable law, KITAV makes no representation or warranty regarding a coach’s identity, qualifications, competence, reliability, professionalism, legality, availability, advice, conduct or results and is not responsible for acts, omissions, statements, instructions, programmes, disputes, payments, injuries, losses or other consequences arising from an arrangement or interaction between a coach and an athlete.
Coaches and athletes remain responsible for their own decisions and conduct. Athletes may revoke a coach’s access through the available controls. Revocation prevents future access but does not automatically resolve obligations, disputes or data copies existing outside Tentava.
Before activating Coach Mode, a user may be required to actively confirm the coach-specific duties in this section. KITAV may retain evidence of that confirmation, including the accepted version, date and time, and language, as described in the Privacy Policy.
Nothing in this section excludes or limits liability that cannot lawfully be excluded or limited.
13. Acceptable use
You must use Tentava lawfully, respectfully and for its intended purpose. You must not:
- post, request, promote or facilitate illegal content or conduct, violence, self-harm, sexual exploitation, harassment, hate, discrimination, fraud or dangerous challenges;
- impersonate another person, misrepresent qualifications, manipulate engagement, send spam, scrape users or contact people for unauthorised commercial purposes;
- infringe intellectual-property, privacy, publicity, confidentiality or data-protection rights, or upload malware or content you lack permission to use;
- attempt to bypass access controls, subscriptions, rate limits, security, content restrictions or App Store payment requirements;
- reverse engineer, decompile, extract source code, copy databases, train competing models on protected Tentava content or create a competing service from Tentava, except where applicable law expressly permits and the right cannot be waived;
- interfere with Tentava, test vulnerabilities without written permission, automate abusive requests or use another person’s account; or
- use Tentava, health data, AI output or coaching functions to make unlawful discriminatory, employment, insurance, credit or other high-impact decisions about a person.
14. Reporting, moderation and appeals
You can report suspected illegal content, safety issues, impersonation or violations through the in-app reporting function where available or at info@kitav.ch. A useful notice identifies the content or account, explains the concern, provides its location and includes accurate contact details where legally required. Knowingly submitting unfounded notices may itself violate these Terms.
Tentava may use proportionate technical safeguards and human moderation to detect, filter, restrict or remove prohibited content. You may block other users through available in-app controls. Depending on the relevant feature, blocking may prevent the affected user from viewing your profile or content, initiating chats, sending requests, commenting or otherwise interacting with you.
We may investigate and may leave content unchanged, reduce visibility, label, disable access, remove content, restrict features, suspend or terminate accounts, preserve evidence or notify competent authorities. Decisions may be based on user reports, technical signals and human review. We do not presently rely on fully automated tools as the sole basis for a final account-termination decision. We consider the nature, context, severity, frequency and foreseeable impact of conduct, while respecting users’ rights and applicable law.
Copyright infringement notices should identify the protected work, the allegedly infringing content and its location, explain the reporting party’s authority and include accurate contact details. Notices may be sent to info@kitav.ch with the subject “Copyright Infringement Notice”. KITAV may remove or restrict access to disputed content and may suspend or terminate accounts of repeat infringers where appropriate. If KITAV designates an agent under the United States Digital Millennium Copyright Act, the agent’s current contact details will be published on tentava.app.
Where required, we will give the affected user a clear statement of reasons and information about available redress. You may challenge a moderation decision free of charge by writing to info@kitav.ch with the subject “Content Moderation Appeal”, identifying the decision and explaining the requested correction. Where the Digital Services Act applies, an eligible complaint may be submitted for at least six months after notification of the relevant decision. We will review appeals diligently, in a timely manner and without discrimination, under the supervision of appropriately qualified personnel. EU users may also have access to certified out-of-court dispute settlement and judicial remedies under the Digital Services Act.
KITAV’s single point of contact for users and competent authorities regarding Tentava content is info@kitav.ch. German and English may be used.
Representative details will be added shortly.
15. Intellectual property and feedback
Tentava, including its software, visual design, trademarks, logos, databases, exercise taxonomy, curated content and documentation, is owned by KITAV or its licensors and protected by applicable law. Third-party names and marks remain the property of their owners and are used only as permitted.
If you voluntarily send ideas or feedback, you grant KITAV a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free licence to use and commercialise it without obligation or compensation, provided that we do not publicly identify you without permission. This does not transfer ownership of your User Content or personal data.
16. Third-party services and content
Tentava may link to or interoperate with Apple, OpenAI, Google/Firebase, Wahoo, Polar, calendar providers, maps, websites, devices or content supplied by others. Those services are governed by their own terms and may change, fail or become unavailable. KITAV is not responsible for third-party acts, content or systems beyond the responsibility imposed by mandatory law. You must comply with applicable third-party terms when using an integration.
17. Privacy
Our Privacy Policy explains how KITAV processes personal data, including health and fitness information, account data, public content, integrations and AI-related data. It forms part of the information provided with these Terms but is not used to reduce any contractual or statutory right. HealthKit data is used only in accordance with Apple requirements and the permissions you grant.
18. Availability, maintenance and service changes
We aim to provide Tentava reliably but do not promise uninterrupted or error-free availability. Maintenance, security incidents, network conditions, third-party failures, device limitations, legal requirements or events outside reasonable control may interrupt the service. We may release updates, and continued use may require a supported version.
Pre-release, TestFlight or beta versions may contain errors, incomplete functions and test data and may be changed, reset or discontinued without notice. They must not be relied upon for medical or safety-critical purposes or as the sole permanent record of training or health data. Mandatory rights that apply to a pre-release service remain unaffected.
We may change Tentava for security, legal, technical or product reasons. For a material adverse change to a paid digital service, we will give reasonable advance notice where required and provide any right to retain access, cancel, obtain a proportionate refund or terminate that mandatory law requires. We will not rely on this clause to alter a completed purchase arbitrarily.
19. Suspension, termination and account deletion
You may stop using Tentava and request account deletion through the in-app control where available. Account deletion is separate from cancelling an Apple subscription: you must cancel the subscription in your Apple Account settings to stop future renewal. Deletion and retention are handled under the Privacy Policy.
We may restrict or suspend access where reasonably necessary to protect users or Tentava, investigate a suspected violation, comply with law, prevent harm or address non-payment. We may terminate for a material or repeated breach, illegal use, serious safety risk, fraud, prolonged inactivity under a published retention policy or discontinuation of Tentava. Except where immediate action is reasonably necessary or prohibited by law, we will provide notice, reasons and an opportunity to remedy or appeal as required by applicable law.
On termination, the licence ends and you must cease use. Provisions that by their nature should survive—including ownership, accrued payment obligations, disclaimers, liability limits, dispute provisions and lawful User Content licences—remain effective.
20. Maintenance, support, warranties and claims
KITAV, not Apple, is responsible for maintenance and support required by these Terms or applicable law. Apple has no obligation to provide maintenance or support for Tentava. Contact info@kitav.ch for support.
To the maximum extent permitted by law, Tentava is provided “as is” and “as available”. KITAV does not warrant that Tentava will meet every personal goal, produce a particular fitness outcome, be compatible with every device or third-party service, or that all content, sensor data or AI output will be accurate. These exclusions do not apply to an express promise made at purchase or to statutory guarantees, conformity duties or warranties that cannot lawfully be excluded.
If Tentava fails to conform to an applicable warranty, you may notify Apple and Apple may refund the purchase price, if any, in accordance with its rules and applicable law. To the maximum extent permitted by law, Apple has no other warranty obligation regarding Tentava. KITAV is responsible for other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty, subject to these Terms and mandatory law.
KITAV, not Apple, is responsible for addressing claims relating to Tentava or your possession or use of it, including product-liability claims, claims that Tentava fails to comply with legal or regulatory requirements, and claims under consumer-protection, privacy or similar law. KITAV, not Apple, is responsible for investigating, defending, settling and discharging any claim that Tentava infringes a third party’s intellectual-property rights.
21. Limitation of liability
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, wilful misconduct or gross negligence where it cannot be limited, breach of mandatory data-protection duties, statutory product liability, or any other liability or consumer remedy that applicable law does not allow us to exclude or limit.
Subject to the preceding paragraph and to the maximum extent permitted by law, KITAV is not liable for indirect, incidental, special, consequential or punitive loss, or for lost profits, revenue, business, opportunity, goodwill or data, arising from events not reasonably foreseeable when you accepted these Terms. KITAV is not responsible for harm caused by your disregard of safety warnings, unauthorised account sharing, unlawful User Content or a third-party service outside our reasonable control.
Subject to the non-excludable liabilities stated above and to the maximum extent permitted by applicable law, KITAV is not liable for the selection, verification, conduct, advice, instructions, programmes, acts or omissions of a coach, or for any agreement, payment, dispute, injury, loss or other consequence arising between a coach and an athlete, except to the extent directly caused by KITAV’s own breach of a non-excludable legal duty.
Where a monetary cap is lawful, KITAV’s aggregate liability arising from Tentava during any 12-month period is limited to the greater of (a) the amount you paid for Tentava in that period and (b) CHF 100. This cap does not apply to liabilities listed in the first paragraph of this section or where mandatory consumer law requires a higher remedy. Some jurisdictions do not allow certain exclusions or limits, so they apply only to the extent lawful where you live.
22. Responsibility for claims caused by your conduct
If you use Tentava for business purposes, you will indemnify KITAV against third-party claims and reasonable costs caused by your unlawful User Content, infringement of third-party rights or material breach of these Terms, to the extent caused by you. For consumers, this obligation applies only to direct loss reasonably caused by intentional or negligent unlawful conduct and does not require you to indemnify KITAV for its own acts, platform defects or matters outside your control.
23. Export control and legal compliance
You confirm that you are not located in a country subject to a United States government embargo or designated as a “terrorist supporting” country and are not listed on a United States government prohibited or restricted parties list. You must comply with applicable export-control, sanctions and local laws when using Tentava. This clause does not require conduct prohibited by Swiss or other mandatory law applicable to you.
24. Governing law and disputes
These Terms are governed by substantive Swiss law, excluding conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice does not deprive you of mandatory protection provided by the law of the country where you habitually reside.
Courts at KITAV’s registered place in Switzerland have jurisdiction where a valid choice of forum is permitted. Consumers may bring claims in, and remain entitled to any forum available under, mandatory law, including the courts of their habitual residence where applicable. Before filing, you and KITAV are encouraged, but not required, to attempt resolution by contacting info@kitav.ch.
25. Additional terms for EU/EEA and UK consumers
Mandatory rules on pre-contract information, unfair terms, digital-service conformity, updates, remedies, cancellation, withdrawal, price changes and jurisdiction prevail over conflicting language in these Terms. If Tentava is not in conformity, you may be entitled to have it brought into conformity, receive a proportionate price reduction, terminate the contract or obtain another statutory remedy.
For qualifying content-moderation disputes in the EU, the remedies described in section 14 apply. The former EU Online Dispute Resolution platform was discontinued on 20 July 2025; these Terms therefore do not direct consumers to that platform. Information about competent national alternative dispute-resolution bodies may be available from national consumer authorities. KITAV does not commit to a voluntary ADR procedure unless mandatory law requires participation or KITAV expressly agrees in the specific case.
26. Additional terms for United States users
No mandatory arbitration agreement applies under these Terms. You do not waive any right to participate in a class, collective or representative action that applicable law permits. Federal and state consumer-protection, warranty, privacy and auto-renewal rights remain unaffected. Any disclaimer or liability limit applies only to the maximum extent permitted in your state.
Tentava is a general wellness and fitness service and is not intended to diagnose, cure, mitigate, treat or prevent disease. KITAV does not claim that Tentava is regulated or compliant as a healthcare provider under HIPAA. If you believe a feature makes a specific regulated medical claim, stop relying on it and contact us.
27. Apple-specific terms
You and KITAV acknowledge that Apple and its subsidiaries are third-party beneficiaries of these Terms. When you accept these Terms, Apple has the right—and is deemed to have accepted the right—to enforce the Apple-specific provisions against you as a third-party beneficiary.
You must comply with applicable third-party terms when using Tentava, including wireless-data terms and the Apple Media Services Terms and Conditions. Nothing in these Terms conflicts with Apple’s Usage Rules as of the effective date. Apple is not responsible for Tentava or its content, maintenance, support, warranties, claims or intellectual-property matters except to the extent Apple’s own terms or mandatory law expressly provide otherwise.
28. Changes to these Terms
We may update these Terms to reflect changes in Tentava, law, security, subscriptions or our business. The current version and effective date will be available in Tentava and on tentava.app. We will give reasonable advance notice of material changes by email, in-app notice or another appropriate method unless an urgent legal or security change requires faster action.
We will request renewed active agreement where required by law or where a change materially alters the essential bargain and cannot validly take effect by notice alone. Otherwise, continued use after the effective date constitutes acceptance only to the extent permitted by law. Changes do not retroactively reduce accrued rights or remedies.
29. General provisions
If a provision is invalid or unenforceable, it will be enforced to the maximum lawful extent or severed, and the remaining provisions remain effective. A failure to enforce a provision is not a waiver. You may not assign these Terms without KITAV’s consent; KITAV may assign them as part of a reorganisation, financing, sale or transfer of Tentava, provided that consumer rights are not reduced. No person other than Apple under section 27 has a right to enforce these Terms unless mandatory law provides otherwise.
These Terms, the purchase information presented by Apple, the Subscription Terms, Medical Disclaimer, any applicable Community Guidelines, any feature-specific terms accepted by you and the referenced Privacy Policy constitute the agreement concerning Tentava. In a conflict, mandatory law prevails, then specific purchase or feature terms, including the Subscription Terms, then these Terms. The Medical Disclaimer supplements, but does not reduce, the safety provisions in these Terms or any non-excludable right. Headings are for convenience only. “Including” means “including without limitation”. Electronic notices satisfy writing requirements where legally permitted.
30. Language, contact and notices
The English version is the primary reference version. Localised versions may be provided for accessibility. If a translation conflicts with English, the interpretation most favourable to mandatory consumer rights applies; otherwise the English version controls to the extent lawful.
KITAV Vuong
Email: info@kitav.ch
Telephone enquiries: info@kitav.ch
Website: tentava.app